Classical Music 2.0 is a 10-part blog series I started a couple of years ago putting forward a possible vision for the future of the classical music industry – imagining a time where we might have larger audiences, more revenue, and play a bigger role in society. (Previously: Part 1 | Part 2 | Part 3 | Part 4 | Part 5| Part 6 | Part 7 | Part 8 | Part 9)
I started this 10-part series a couple of years ago and only had this one part left to go and then life intervened and I never quite got around to hitting publish. I was almost on the point of letting it go unfinished, but no less than Christopher Tin (see Part 9) told me he was still wondering if I was going to finish it. So, look, given Christopher’s music has given me so much joy over the last couple of years (plus got me through the last half of many a Parkrun), the least I can do is finish a blog series for him.
But in looking at what I’d prepared, I’ve now decided this will be better done as two parts, both on the topic of Barriers to Change. Up till now in the series, I have been more interested in putting forward a positive vision of what the classical music industry could look like, rather than critiquing where it is at the moment. Chiefly, this is because I find it is often easier to complain about things we don’t like, rather than find new ways of doing things. Also, many commentators before me (and many to come after me) are already doing a great job of pointing out the faults of the current industry.
However, this being the tail end of this series on Classical Music 2.0, I felt it would be worth tackling about the difficulty in getting from where the business is now to where it could be. So if we imagine the future is one such as I described in Part 8, where classical music organisations are creating programming to scoop up the entry-level audience, while also providing adult education aimed at creating new generations of knowledgeable fans, why aren’t we seeing more of it?
To me, the biggest reason is that there are two questions that aren’t clearly answered by most classical music organisations:
- What is our purpose?
- Whose job is it to drive change?
Let’s take them one at a time. In this post, I’ll talk about purpose.

Big Question # 1: What is our purpose?
If you’ve been following along with my train of thought in this series, the upshot of what I’m saying is that it needs to become a major purpose of a classical music organisation both to create programming for new audiences and also actively to work on the education level of those audiences to get them across new works. Why, then, for so long have most organisations a) presented most of their concerts for the established sophisticated audience rather than the new audience and b) acted as if the audience is already fairly knowledgeable? (e.g. pre-concert talks and program notes that assume the audience has several years of music theory under their belt).
The short answer – and the most generous one – is that when most of our existing classical music organisations started, getting new audiences was not part of their core purpose or even perhaps necessary. Go back 50+ years and the audiences were there and desperately keen to hear more live classical music. There was not the need for the presenting ensembles to also be the educational institutions that taught people about classical music. They could pick that up from school, music lessons, playing an instrument themselves or the myriad of books written to nerd people up on classical music.
So from their earliest inception, most of our existing classical music companies could focus on what they do best: producing the highest quality performances possible for a connoisseur audience – an audience that recognised that quality when they heard it.
Not only that, this purpose of excellence became an even higher goal once the recording industry really took off from the 1940s onwards. With the rise of home hi-fi systems, an orchestra stood to make a lucrative extra income stream if it could land some good recording contracts and get their albums out into the world. (As Berlin Philharmonic, Chicago Symphony, New York Philharmonic and many others did during this period, making them household names to this day.) With a highly discerning record-buying and radio-listening public, what was needed to cut through? It was going to come down to the calibre of the players in an ensemble and the skill of the conductors that led it. So in that kind of environment, it made perfect artistic and business sense to invest in employing the best musicians an orchestra could afford and hiring the best conductors.
[Side note: I originally started writing this post this a couple of years ago. Since then, academic Samuel Cairnduff has written an interesting series of eight articles about the history of orchestras in Australia, which unpack this idea of purpose even more specifically for the Australian context and show how we have landed where we are. This is Part 1 of his series to get you started. Sam and I have swapped notes many times in the past on this topic, but his research into the social and cultural forces that created our current orchestras adds a lot of depth to the discussion.]

The Problems of Excellence as an Orchestra
But while it is a key driver of what made our classical ensembles successful in the 20th century, it is this unquestioned purpose of excellence – and the correlating hyper-focus on playing quality and conductors – that has led to some of the problems we’re facing now.
It took me a few years and working for a couple of classical music companies to realise this, but often the core artistic decisions around what gets performed are not made necessarily with audiences in mind. While there will certainly be a subtle pressure to make sure that the entire season isn’t unsellable, on the whole, the goal is usually to create programs that showcase the skill of the ensemble and their regular and guest conductors.
So this means that if a classical music company wanted to suddenly switch over some of its programming to be more friendly for a newish audience, there are all sorts of artistic questions and hurdles that would be encountered, because this pre-commitment to excellence runs so deep.
For example, let’s say that an orchestra wanted to put together a series of concerts that might have, say, a full classical work mixed with a bunch of shorter pieces from film, television and video games. (Which I have argued elsewhere is not too dissimilar to the old 19th century English concerts which featured one or two full works side by side with shorter lollipops.)
As soon as the Artistic team try to put together a concert like this, there would be some questions. First up, who is going to conduct this? To be able to pull off the full classical work, you would need a very experienced conductor. But if such a conductor is primarily from a background where the purpose of an orchestra is to showcase quality, is that conductor likely to want to conduct the populist pieces, which are generally going to be simpler both to play and conduct? Much as modern audiences love a bit of Hans Zimmer, this is simply not considered a challenge to artists who have performed nearly all the Mahler symphonies.
You could go the other way, and find a conductor who is more known for the populist pieces and then let them step up to conducting the full classical works – but then you run a significant risk that the musicians will feel unsatisfied with the whole thing if the calibre of the conducting on the classical work is not what they are used to.
Strange as it might seem, the reality is that classical musicians will usually tolerate playing simple populist repertoire with a less experienced conductor much more than they will tolerate playing classical music with a less experienced conductor.
The only really viable solution is to find a conductor who is both experienced enough to handle full classical works but also has enough enthusiasm for an audience that they are willing to play more populist works as well. But people like this are actually quite hard to find. (At least in Australia.) The more experience a conductor has, the less likely it is that they want to perform concerts with “entry-level repertoire”. (Although most conductors I know would hope that they could put on a good performance for new audiences.)
All of this is almost never spoken aloud, but a quick browse through who is conducting what at various orchestras around Australia will very quickly demonstrate that there are two tiers of conductors operating – those who conduct all-classical serious concerts and those who conduct populist shows. (With perhaps the exception in Australia of Benjamin Northey, but I’ll talk more about him in the next post.)

Lydia Tár and the Worst Thing That Could Happen in the Classical Music World
[WARNING: Spoilers for the movie Tár to follow.] This tension is what made the finale of the 2022 Cate Blanchett movie Tár so blackly comedic. In the film, Blanchett plays Lydia Tár, conductor of the Berlin Philharmonic (the best orchestra in the world), renowned for playing the best repertoire in the world (we see her rehearsing Mahler with the orchestra, just to prove it). However, it emerges that she has been essentially using her power to access sexual favours from her protégés and using her influence to ruin their careers if she doesn’t get what she wants.
If the film was made by a director who didn’t understand the business, I would have mostly likely expected her to either end up in jail or maybe being killed mid-rehearsal by someone she had jilted or ruined along the way. Instead, in a movie that might have been mystifying to many, the movie ends with her losing her job with Berlin Phil and ending up somewhere in the Philippines conducting an orchestra in the performance of the music from video game Monster Hunter. Todd Field, the director, even makes the interesting choice of putting two thirds of the end credits up at the front part of the film, so that the actual end credits of Tar are short with Monster Hunter music all the way to the final words “The End”.
The reason?
Because the meanest thing that could happen to Lydia Tár in the classical music world is not for her to go to jail, lose her job, get cancelled or even get killed: it’s for her to end up conducting populist music. Even to leave the end credits with Lydia’s ethno-musical field recordings over the top would have been to give her too much credit for her greatness. For the judgment to be final, she has to go out to the sound of music that most of the industry would regard as banal and unimportant.
Conclusion
To conclude, the issue of purpose is a thorny one: it may well be sensible for classical music ensembles and organisations to alter their purpose to at least spend part of the time creating on-ramps for new audiences. But if those organisations are either explicitly or at least implicitly built around showcasing the excellence of the ensemble, it might mean that many classical music companies would feel that they have do take an artistic step backwards to do so.
And while it might seem obvious that an organisation whose audience dries up is not going to have the financial means to pursue excellence, this doesn’t seem to have stopped excellence being the main driver for the last few decades.
But, let’s say that in general, there was an agreement that things needed to change for classical music organisations. There is a secondary problem: who is actually responsible for and capable of driving that change? Whose job is it? I’ll tackle that in the next part.



I’m a former marketer / arts administrator in the Australian classical music scene, and was privileged to work for three of the major classical music companies.